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xslive contactsdirect data integrity management Validate all database driven contact information quickly, simply and securely Your Clients Having up-to-date information about your clients and prospective clients allows you to conduct more productive marketing campaigns and ensures correct delivery of other important communications. With additional customisable response fields, iteamworks contactsdirect also allows you to harvest new information from your contacts, enabling you to: Send your contacts marketing which meets their specific interests Create "opt-in / opt-out" lists for compliance with current and future data protection rules Undertake effective and cost-efficient surveys and market research Send future communications in your contacts' preferred medium Gain useful feedback regarding your marketing, newsletters, or products and services Your People By ensuring that staff contact data is current and complete, communication between human resources departments, management and employees will benefit. This is particularly true in the larger enterprise, where work is sub-contracted, or where staff are not office-bound. Through the contact detail and personalized fields, iteamworks contactsdirect also allows HR and management to securely: Ensure correct delivery of important information such as contract changes Update payroll details Conduct paperless and efficient employee surveys Gain new details from staff for use with incentive and other bonus schemes Identify what company property staff members have been provided with Your Suppliers Having complete knowledge of your suppliers' contact details, capabilities, products, services and terms of business helps procurement and purchasing executives to forge business relationships which will benefit your organisation as a whole, through the ability to find the most cost-effective and efficient solution to a particular supply need. In addition procurement personnel can iteamworks contactsdirect to assist them in: Making prospective suppliers submit their own details to your preferred supplier register Maintaining contact lists for the support of purchased products and services Ensuring supplier compliance with your current and future business practices Compliance with future legislation by automatically harvesting new information Your Members From trade unions to professional bodies, loyalty scheme managers to clubs, new media companies to magazine and catalogue subscription groups, iteamworks contactsdirect is a solution which will ensure that you maintain the integrity of your members' contact data, giving you an enviable reputation for up-to-the-minute and effective communication. Popular music fan clubs Football and other sporting clubs Political parties and activist groups Charity and not-for profit concerns Franchise operations and associations Multi-level marketing companies Customised by you Having chosen your target database you can use one of your own views to pick which contacts you need updates from. Depending on the project you are running, you can then select custom fields in addition to all usual address related field data for your contacts to update. An optional "remove me" button for client-list mailings offers compliance with data protection regulations. Versatile Each project you use contactsdirect for may require a different approach. Whether you are embarking on a targeted marketing campaign, conducting a survey or simply checking the accuracy of your contacts' information, what your contacts see may need to change. Web Page - background colour, logos, headings and fields can all be modified according to the type of exercise you are carrying out. You choose what and how the web page will display. Validation Routines - depending on the type of campaigns you are embarking on, change which fields the contact is required to update before submitting the form. Content Management Depending on what your message addresses, you may want to: change the email address your message comes from (e.g. "Update_Team@yourcompany.com", "Marketing Team" or "Customer Service") change the email subject heading rename the hyperlink the recipient clicks on within the email re-direct your contacts to a different page after they have submitted their updated details (e.g. thank you for your time, order now, visit us at stand X, download it now etc) High-level security Great security is put in place to ensure that intended recipients only are able to view and edit their own contact records. One time only encrypted URLs don't allow for repetitive changes - and access - of contacts data or for unauthorised screening of your contacts details. Effective reporting You are updated with responses by emails, which you can review, and the modified data can be republished to your target database. Not only you will be able to view all bounced emails, but log file will allow you to report on response rates. iteamworks contactsdirect integrates fully with corporate intranets, allowing HR and personnel managers greater flexibility when updates are required for staff records. Benefits and Advantages - In a nutshell Contact information is the livelihood of any organisation; sales, marketing, personnel, purchasing and IT teams rely on iteamworks contactsdirect to assure contact record integrity. A quick and simple process now allows you to email your contacts creating better response to marketing campaigns, smoother supplier and personnel communication as well as substantial productivity gains for your IT team. •Generate personalised emails for each contact or select a template, then email them individually or all at once •Advanced search feature through all of your contacts list and ability to create new contacts •Map your fields and create your own custom web interface which includes your own corporate logo •Change the email subject heading and the email address your messages comes from (e.g. "Update_Team@yourcompany.com", "Marketing Team" or "Customer Service") •Integrates fully with your Domino® based contact management system •Change which fields your clients are required to complete depending on the type of campaigns you are embarking on •40 Custom Fields (e.g. Address, City, Postcode, Comments) •Ability to add your own custom fields to the web interface to ensure you receive the data you need •Undertake effective and cost-efficient surveys and market research which are easy to track through response rates •Data Protection Legislation - contactsdirect can assist in ensuring your company conforms to any data protection laws, irrespectively of the country you reside in